Privacy Policy for Monga Food Merchant Delivery App
Effective Date: 18 September 2024
Thank you for using Monga! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how Monga ("we," "our," or "us") collects, uses, discloses, and safeguards your data when you use our Food Merchant Delivery App ("App").
1. Information We Collect
We collect personal information from you when you register and use the Monga App. This includes:
- Personal Information: When you create an account, we collect your email address and basic user data such as name, contact information, and location.
- Device Information: We may collect information about the device you use to access the App, including your device model, operating system, and unique device identifiers.
- Usage Information: We collect information about how you interact with the App, including the features you use and your activity within the App.
- Location Information: With your permission, we collect precise location data from your device to provide location-based services, such as finding nearby food merchants.
2. How We Use Your Information
We use your personal information to:
- Create and manage your user account.
- Facilitate food delivery services by connecting you with merchants.
- Send you notifications related to your orders or account.
- Personalize your experience by recommending nearby food merchants.
- Improve the functionality and user experience of the App.
- Provide customer support and respond to your inquiries.
- Ensure the security of the App and prevent fraud or misuse.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors that help us operate the App (e.g., payment processors, delivery services).
- Business Partners: Food merchants and delivery services who fulfill your orders.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a judicial proceeding, or respond to a government request.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be completely secure.
5. Your Choices
You can access and update your personal information through the App’s account settings. You can also delete your account by contacting our support team.
If you do not wish to provide location data, you can disable location services for the App in your device settings. Please note that this may limit the functionality of some features of the App.
6. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third parties. We encourage you to review their privacy policies.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or via email. Your continued use of the App after changes have been made constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Email: kitamongayuk@gmail.com
By using the Monga Food Merchant Delivery App, you agree to this Privacy Policy.